A bot is a a series of automated conversations that can answer common questions from your customers over Facebook Messenger. This could be to explain what your product or service does, gather information about the customer, deliver helpful content, or nurture them towards a sale.
Chat Marketing is a great way to get traffic to your website. It helps you target and nurture people where they’re present, active, and engaged on their phones through social media, Messenger, email, and SMS. Just look at these stats: